Privacy Policy & Data Processing Agreement
1. Information We Collect
We collect information that you provide directly to us, including names, contact information, and details about your move.
- Contact information (email, phone, address)
- Move details and preferences
- Payment information
2. Legal Basis for Processing (GDPR)
We process your data under the following legal bases:
- Contract fulfillment - to provide our moving services
- Legal obligation - to comply with legal requirements
- Legitimate interests - to improve our services
- Consent - for marketing communications
3. Your Data Rights
Under GDPR, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
4. Data Processing Agreement
This section constitutes our data processing agreement:
- We process data only on documented instructions
- We ensure confidentiality of processing
- We implement appropriate security measures
- We assist with data subject rights requests
- We delete or return data at end of service
- We provide information to demonstrate compliance
5. Data Retention
We retain your data for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
6. Data Deletion Request
You can request deletion of your personal data at any time:
Note: Some data may be retained if required by law or legitimate business purposes.
7. Contact Us
For any privacy-related queries or to exercise your data rights:
Email: ask@mazmoves.com
Phone: +447388449110
Address: 124 City Road, London, EC1V 2NX
Last updated: March 2024